This Privacy Policy explains how Lottopia CIC ("we", "us", "our") collects, uses, and protects your personal data when you use our services.
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
Name and email address
Payment information (processed securely by our payment provider — We do not store any banking or card details on Lottopia or Fullstack. All payment data is processed securely by our payment provider using 256-bit bank-level encryption.)
Lottery participation data (tickets purchased, winnings)
Website usage data (cookies and analytics)
We use your data to:
Provide and manage your lottery participation
Communicate with you about draws, winnings, and account activity
Comply with legal and regulatory obligations
Improve our website and services
We will never sell your personal data.
We only share data with trusted third parties such as our payment provider or regulatory bodies when necessary to provide our services or comply with legal obligations.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Lottopia CIC uses technology licensed from Fullstack Software Development Limited. Fullstack may act as a data processor where necessary for the operation and maintenance of the platform.
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data ("right to be forgotten")
Object to or restrict certain processing activities
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)